Non-Discrimination Policy for Bright Horizons Behavioral Services, LLC
Effective Date: 10/27/2024
Bright Horizons Behavioral Services, LLC (“we,” “us,” or “our”) is committed to providing an inclusive, respectful, and welcoming environment for all clients, families, employees, and partners. We do not tolerate discrimination or harassment of any kind and ensure that our services, programs, and employment practices are accessible to everyone.
1. Our Commitment to Non-Discrimination
We comply with all applicable federal, state, and local civil rights laws and regulations. We do not discriminate against, exclude, or treat individuals differently based on their race, color, religion, national origin, age, disability, sex (including gender identity, gender expression, and sexual orientation), pregnancy, genetic information, marital status, veteran status, or any other legally protected characteristic.
This policy applies to all aspects of our operations, including:
Service delivery and access to our programs
Employment practices, including hiring, promotions, and benefits
Interactions with clients, families, and the community
2. Accessibility and Language Services
We are committed to effective communication with individuals with disabilities and those whose primary language is not English. To support this, we provide:
Disability Assistance: Qualified sign language interpreters and alternative formats (e.g., large print, audio, and accessible electronic formats) at no cost.
Language Services: Qualified interpreters and translated materials to assist those who need support in a language other than English.
If you need any of these services, please contact us at:
Phone: +1 (786) 523-2938
Email: contact@brighthorizonsbehavioral.com
3. Filing a Complaint
If you believe that Bright Horizons Behavioral Services, LLC has failed to provide required services or has discriminated in any way, you may file a complaint with us. We are committed to addressing concerns quickly and fairly. Complaints can be submitted in person, by mail, fax, or email at:
Compliance Officer
Bright Horizons Behavioral Services, LLC
Address: 4566 E Inverness ave ste 101. Mesa, AZ 85255
Phone: +1 (786) 523-2938
Email: contact@brighthorizonsbehavioral.com
4. Filing a Complaint with Federal Authorities
You also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, if you believe your civil rights have been violated. Complaints can be filed online or by mail:
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
Complaint Forms: http://www.hhs.gov/ocr/office/file/index.html
5. Language Assistance
We provide free language assistance services to ensure accessibility for non-English speakers. For assistance in spanish, please call us:
Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al +1 (786) 523-2938.
For support in other languages, contact us directly at +1 (786) 523-2938.
6. Policy Updates
Bright Horizons Behavioral Services, LLC may update this Non-Discrimination Policy to reflect changes in laws or our practices. We will post the updated policy on our website, and we encourage you to review it periodically. Your continued use of our services constitutes acceptance of the updated policy.
7. Contact Us
For any questions or concerns regarding this policy, or to request more information about our non-discrimination efforts, please contact:
Compliance Officer
Bright Horizons Behavioral Services, LLC
Email: contact@brighthorizonsbehavioral.com
Phone: +1 (786) 523-2938
